{"id":88,"date":"2019-04-01T04:40:29","date_gmt":"2019-04-01T04:40:29","guid":{"rendered":"http:\/\/www.telydata.ec\/?page_id=88"},"modified":"2019-05-02T23:31:25","modified_gmt":"2019-05-02T23:31:25","slug":"call-center-noc","status":"publish","type":"page","link":"http:\/\/www.telydata.ec\/?page_id=88","title":{"rendered":"Call Center (NOC)"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22.3&#8243; background_position=&#8221;top_center&#8221;][et_pb_fullwidth_slider show_pagination=&#8221;off&#8221; module_class=&#8221;top_slide top_slide_blue&#8221; _builder_version=&#8221;3.22.5&#8243; header_font=&#8221;||||||||&#8221; body_font=&#8221;||||||||&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#891333&#8243; button_bg_color=&#8221;rgba(255,255,255,0.9)&#8221; button_font=&#8221;|700|||||||&#8221;][et_pb_slide button_text=&#8221;Ver m\u00e1s&#8221; use_bg_overlay=&#8221;on&#8221; use_text_overlay=&#8221;on&#8221; text_overlay_color=&#8221;rgba(56,130,175,0.8)&#8221; _builder_version=&#8221;3.22.5&#8243; header_font=&#8221;Prompt|200|||||||solid&#8221; header_font_size=&#8221;30px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Prompt|100|||||||&#8221; body_text_color=&#8221;#efefef&#8221; body_font_size=&#8221;18px&#8221; body_letter_spacing=&#8221;0px&#8221; background_color=&#8221;rgba(255,255,255,0)&#8221; background_image=&#8221;http:\/\/www.telydata.ec\/wp-content\/uploads\/2019\/05\/estruc.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_css_slide_title=&#8221;border-bottom:1px solid;||max-width:60%;||margin: 0px auto 10px auto;||&#8221; custom_css_slide_button=&#8221;visibility:hidden;&#8221;]Somos un grupo que traza proyectos de telecomunicaciones mediante una red de transmisi\u00f3n de datos que conecta diversos puntos de nuestra geograf\u00eda.[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.4&#8243; custom_padding=&#8221;||0px|||&#8221;][et_pb_row _builder_version=&#8221;3.22.4&#8243;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;3.22.4&#8243;][et_pb_text _builder_version=&#8221;3.22.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Prompt||||||||&#8221; header_font_size=&#8221;42px&#8221; border_width_top=&#8221;2px&#8221; border_color_top=&#8221;#125f9e&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#125f9e&#8221; max_width=&#8221;70%&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;0px||0px||true&#8221;]<\/p>\n<h1>Call Center (NOC)<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.22.5&#8243; text_font=&#8221;||||||||&#8221; text_orientation=&#8221;justified&#8221;]<\/p>\n<p><span class=\"fontstyle0\">El modelo remoto de administraci\u00f3n, de gesti\u00f3n y de soporte de los diversos servicios que\u00a0presta TelyData da vida al Call Center (NOC) \u2013por sus siglas en ingl\u00e9s Network Operations\u00a0Center\u2013. Es una infraestructura tecnol\u00f3gica localizada en las sedes de TelyData que presta\u00a0soporte y monitoreo a las instalaciones o Software de las empresas afiliadas. Nuestro NOC\u00a0est\u00e1 comprometido con la administraci\u00f3n de servicios en telecomunicaciones.<br \/>Con esta facilidad, nuestros clientes pueden observar en tiempo real el rendimiento de las\u00a0conexiones de datos o el desempe\u00f1o de sus equipos.<br \/>Es tambi\u00e9n una herramienta para la toma de decisi\u00f3n de gesti\u00f3n, de dise\u00f1o y de inversi\u00f3n, lo\u00a0que permite facilitar la funci\u00f3n de planeaci\u00f3n de los operadores en los sistemas urbanos.<\/span><\/p>\n<p><span class=\"fontstyle0\"><br \/>Entre otras funciones del NOC:<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;http:\/\/www.telydata.ec\/wp-content\/uploads\/2019\/05\/Asset-3-2x.png&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.22.5&#8243; module_alignment=&#8221;right&#8221; height=&#8221;230px&#8221; max_height=&#8221;250px&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.22.4&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.19.18&#8243; background_color=&#8221;#125f9e&#8221; global_module=&#8221;176&#8243; saved_tabs=&#8221;all&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;3.22.3&#8243; width=&#8221;90%&#8221; max_width=&#8221;90%&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;90%&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][dsm_menu title=&#8221;NOSOTROS&#8221; menu_id=&#8221;3&#8243; menu_link_text_color=&#8221;#ffffff&#8221; list_style_type=&#8221;none&#8221; _builder_version=&#8221;3.21.1&#8243; header_font=&#8221;Prompt|200|||||||&#8221; menu_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221;][\/dsm_menu][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][dsm_menu title=&#8221;INTERNET&#8221; menu_id=&#8221;4&#8243; menu_link_text_color=&#8221;#ffffff&#8221; list_style_type=&#8221;none&#8221; _builder_version=&#8221;3.21.1&#8243; header_font=&#8221;Prompt|200|||||||&#8221; menu_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221;][\/dsm_menu][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][dsm_menu title=&#8221;SERVICIOS DE TELECOMUNICACIONES&#8221; menu_id=&#8221;5&#8243; menu_link_text_color=&#8221;#ffffff&#8221; list_style_type=&#8221;none&#8221; _builder_version=&#8221;3.21.1&#8243; header_font=&#8221;Prompt|200|||||||&#8221; menu_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221;][\/dsm_menu][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][dsm_menu title=&#8221;HERRAMIENTAS&#8221; menu_id=&#8221;6&#8243; menu_link_text_color=&#8221;#ffffff&#8221; list_style_type=&#8221;none&#8221; _builder_version=&#8221;3.21.1&#8243; header_font=&#8221;Prompt|200|||||||&#8221; menu_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221;][\/dsm_menu][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][dsm_menu title=&#8221;CONTACTOS&#8221; menu_id=&#8221;8&#8243; menu_link_text_color=&#8221;#ffffff&#8221; list_style_type=&#8221;none&#8221; _builder_version=&#8221;3.21.1&#8243; header_font=&#8221;Prompt|200|||||||&#8221; menu_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221;][\/dsm_menu][et_pb_image src=&#8221;http:\/\/www.telydata.ec\/wp-content\/uploads\/2019\/04\/arcotel_logo_bkg.png&#8221; _builder_version=&#8221;3.21.1&#8243; custom_margin=&#8221;||10px&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.21.1&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_5_font=&#8221;Prompt|200|||||||&#8221; header_5_font_size=&#8221;14px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||10px&#8221; link_option_url=&#8221;\/wp-content\/uploads\/2019\/04\/Reglamento_norma_sva.pdf&#8221; link_option_url_new_window=&#8221;on&#8221;]<\/p>\n<h5>> Reglamento de normas SVA<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.21.1&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_5_font=&#8221;Prompt|200|||||||&#8221; header_5_font_size=&#8221;14px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||10px&#8221; link_option_url=&#8221;\/wp-content\/uploads\/2019\/04\/Reglamento_abonados.pdf&#8221; link_option_url_new_window=&#8221;on&#8221;]<\/p>\n<h5>&gt; Reglamento de Abonados<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.21.1&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_5_font=&#8221;Prompt|200|||||||&#8221; header_5_font_size=&#8221;14px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||10px&#8221; link_option_url=&#8221;\/wp-content\/uploads\/2019\/04\/Ley-Org\u00e1nica-de-Telecomunicaciones.pdf&#8221; link_option_url_new_window=&#8221;on&#8221;]<\/p>\n<h5>&gt; Ley de Telecomunicaciones<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.19.18&#8243; background_color=&#8221;#125f9e&#8221; border_width_top=&#8221;8px&#8221; border_color_top=&#8221;#ffffff&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; global_module=&#8221;178&#8243; saved_tabs=&#8221;all&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;3.22.3&#8243;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.19.18&#8243;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;%%236%%&#8221; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; _builder_version=&#8221;3.19.18&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<p><span class=\"fontstyle0\">Jos\u00e9 Arizaga E3-37 y Jorge Drom. Edificio Aristo Plaza. Piso 5, Oficina 51<br \/>Quito.<br \/><\/span><span class=\"fontstyle0\">Samanes 6, Manzana 944, Casa 34<br \/>Guayaquil, Ecuador<\/span> <\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;%%264%%&#8221; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; _builder_version=&#8221;3.19.18&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<p><span class=\"fontstyle0\">(593) 2 2456768 &#8211; (593) 99 833 6171<\/span> <\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][et_pb_text _builder_version=&#8221;3.21.1&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;3em||1em&#8221; link_option_url=&#8221;\/terminos-y-condiciones\/&#8221;]<\/p>\n<h5>T\u00e9rminos de uso<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.19.18&#8243;][et_pb_text _builder_version=&#8221;3.21.1&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;3em||1em&#8221; link_option_url=&#8221;\/politica-de-privacidad\/&#8221;]<\/p>\n<h5>Pol\u00edtica de privacidad<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22.3&#8243; background_position=&#8221;top_center&#8221;][et_pb_fullwidth_slider show_pagination=&#8221;off&#8221; module_class=&#8221;top_slide top_slide_blue&#8221; _builder_version=&#8221;3.22.5&#8243; header_font=&#8221;||||||||&#8221; body_font=&#8221;||||||||&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#891333&#8243; button_bg_color=&#8221;rgba(255,255,255,0.9)&#8221; button_font=&#8221;|700|||||||&#8221;][et_pb_slide button_text=&#8221;Ver m\u00e1s&#8221; use_bg_overlay=&#8221;on&#8221; use_text_overlay=&#8221;on&#8221; text_overlay_color=&#8221;rgba(56,130,175,0.8)&#8221; _builder_version=&#8221;3.22.5&#8243; header_font=&#8221;Prompt|200|||||||solid&#8221; header_font_size=&#8221;30px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Prompt|100|||||||&#8221; body_text_color=&#8221;#efefef&#8221; body_font_size=&#8221;18px&#8221; body_letter_spacing=&#8221;0px&#8221; background_color=&#8221;rgba(255,255,255,0)&#8221; background_image=&#8221;http:\/\/www.telydata.ec\/wp-content\/uploads\/2019\/05\/estruc.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_css_slide_title=&#8221;border-bottom:1px solid;||max-width:60%;||margin: 0px auto 10px auto;||&#8221; custom_css_slide_button=&#8221;visibility:hidden;&#8221;]Somos un grupo que traza proyectos de telecomunicaciones mediante una red de transmisi\u00f3n de datos que conecta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":76,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":""},"_links":{"self":[{"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/pages\/88"}],"collection":[{"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.telydata.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=88"}],"version-history":[{"count":6,"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions"}],"predecessor-version":[{"id":628,"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions\/628"}],"up":[{"embeddable":true,"href":"http:\/\/www.telydata.ec\/index.php?rest_route=\/wp\/v2\/pages\/76"}],"wp:attachment":[{"href":"http:\/\/www.telydata.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}